Refund & Cancellation Policy

Top Tier Fitness MKE

Effective Date: October 27, 2026

At Top Tier Fitness MKE, we are committed to providing high-quality personal training and small-group fitness services. We understand that schedules and circumstances may change. The following policy outlines our guidelines for cancellations, refunds, and purchased training sessions.

1. Personal Training Sessions

• All training sessions must be scheduled in advance.

• Clients must provide at least 24 hours' notice to cancel or reschedule a session.

• Sessions canceled with less than 24 hours' notice may be counted as completed and deducted from the client's training package.

• Clients who fail to attend a scheduled session without prior notice will forfeit that session.

• Cancellations made at least 24 hours in advance may be rescheduled without penalty, subject to availability.

2. Refunds for Training Packages

• Completed personal training sessions are nonrefundable.

• Clients requesting a refund for unused prepaid sessions must contact Top Tier Fitness MKE directly.

• Approved refunds will be calculated based on the remaining unused sessions, less the value of completed sessions and any clearly disclosed, applicable fees.

• Refund requests will be reviewed individua